Navy Federal Credit Union is the largest credit union in the United States, serving the armed forces, veterans, and their families. As an existing Oracle HCM client, Navy Federal Credit Union trusted me and my team at Oracle to leverage their brand in creating an enhanced job candidate experience that bridged the gap between their existing core website and their HCM integrations.
An 8-month career site project became a system for how we were able to assist Navy Federal in continuing to enhance and optimize their job candidate experience on the Oracle HCM platform and build a flexible architecture that could adapt to perpetual changes.
Role
Lead Senior Designer
Skills
UX/UI Design
Design Systems
Information Architecture
Module Architecture
Accessibility & WCAG
Creative Direction
Animation
Design Systems
Information Architecture
Module Architecture
Accessibility & WCAG
Creative Direction
Animation
Tools
Figma
Adobe Creative Suite (Adobe XD, Photoshop, After Effects, Illustrator)
Wrike
Slack
Adobe Creative Suite (Adobe XD, Photoshop, After Effects, Illustrator)
Wrike
Slack
Collaborators
Scott Multer - Creative Director
Allie Pietro - Senior Designer
Emily Laisner - Copywriter
Brian Johnson - Engineer
Dan Castady - Engineer
Emily Reed - Project Manager
Navy Federal Team
Allie Pietro - Senior Designer
Emily Laisner - Copywriter
Brian Johnson - Engineer
Dan Castady - Engineer
Emily Reed - Project Manager
Navy Federal Team
Problem
How might we elevate Navy Federal Credit Union's brand to potential job applicants and enhance the candidate experience by streamlining the job search process through Oracle’s HCM platform?
Solution
An accessible, scalable, redesigned career site that emphasizes Navy Federal Credit Union's purpose, enhances the candidate experience, and increases job applicant conversions while unifying the user experience gap between their core website and job portal.
Component Library
Stakeholder Needs
Employer Value Proposition
Navy Federal Credit Union is committed to attracting, recruiting, and retaining employees from diverse backgrounds. Employee-empowered and mission-driven, their members are the mission, and their teams are the heartbeat.
Considerations
•Accessibility and WCAG compliance
•Expansion on details for their various locations
•Expansion on details for their various locations
HCM Training
The client wanted to have the ability to make changes on their own. A modular design system allows for the flexibility to manage perpetual changes.
Information Architecture
Understanding the organization of what was being brought over from their main site to the HCM career site provided us clarity on what needed to be built out. I worked with the Navy Federal Credit Union team to determine the information architecture to establish the structure.
This gave us a high-level overview of our scope, the content plan for each page, and what to anticipate for phase 2.
Brand Immersion
I familiarized myself with Navy Federal's brand to create the design tokens needed to build the system.
Identifying Patterns
By identifying patterns, this allowed for easier handoff to engineering as there was a mutual understanding and documentation of where components would be reused.
•50/50 content modules
•Carousels
•Category and resource cards
•Location pages
•Carousels
•Category and resource cards
•Location pages
Component Applications
Location details expanded
Impact: Career Site
Launched July 2025 - View Live Site
Our client stakeholders were happy with the outcome and were excited to continue our partnership for phase 2 items that were beyond the scope of this launch.
Reflections
Key Lessons
Keeping open communication with both our internal teams and with our client stakeholders was definitely key to the success of our launch.
Unexpected emergencies happened, and I was able to step up to get our internal team aligned with the next steps on how to continue moving forward in our process. This allowed me to lean in to more leadership responsibilities in the absence of some of our team members.
Phase 2
More locations are anticipated to be added.
Additional site maintanence such as updating information, badges, and informative pages are set to be developed.
Additional site maintanence such as updating information, badges, and informative pages are set to be developed.
